Effective Communication and Increase Your Impact as a Speaker and Presenter
May 12th, 2021
Doug Ford’s mis-management of the COVID-19 crisis has put the Ontario premier in the crosshairs of parents, teachers, restaurant owners and frontline workers alike; it’s caused health care leaders to publicly weep in frustration. Governing effectively in uncharted pandemic territory is like leading a country in wartime: the challenges are legion and unpredictable. Addressing them […]
read more...Four communication lessons from Doug Ford and Jason Kenney
Effective Communication
May 24th, 2019
These are just a few of the exchanges provoked by the Toronto Star’s recent publication of a commentary I wrote about the downside of filler phrases. Many of those who responded on Twitter took issue with my apparent ageism. (Although I referenced recent interaction with young people, I also mentioned that the habit isn’t confined to […]
read more...Clear speech advocate writes; Twitter sh*t storm erupts.
Effective Communication, Increase Your Impact as a Speaker and Presenter and Master Media Engagement
August 18th, 2016
As professional communicators who advise others on how to improve their ability to connect with audiences, colleague Sarah Neville and I have watched the astonishing ascension of political neophyte and insult-machine Donald Trump with dropped jaws. Here’s our conversation about the lessons to be learned from his fearless communication style, originally published on Huffington Post. SARAH: […]
read more...Trump’s Terrifying Communication Effectiveness