4 word choices to increase your impact
Effective Communication
May 9th, 2023We use words every day to persuade, communicate, and form connections. By understanding the science behind language, we can tweak our word choices to influence people’s perceptions and attitudes. That’s […]
read more...4 word choices to increase your impactWhat’s more important than who you know?
Effective Communication
March 27th, 2023You’ve probably been advised that the route to advancement lies not in what you know, but who. However, in my experience, what’s more important than who you know, is who […]
read more...What’s more important than who you know?How to write an effective cover letter
Effective Communication
January 30th, 2023What’s the number 1 rule of persuasion? “Make it easy for people to do what you want.” A crucial corollary to that is “Craft your communication with the audience you’re […]
read more...How to write an effective cover letter“Call out” versus “invite in”
Effective Communication
January 10th, 2023I’m in awe of #GretaThunberg. It was her climate activism that first got my attention, of course. But last week her masterful smackdown of the a**hole kickboxer now arrested on […]
read more...“Call out” versus “invite in”Clear speech advocate writes; Twitter sh*t storm erupts.
Effective Communication
May 24th, 2019These are just a few of the exchanges provoked by the Toronto Star’s recent publication of a commentary I wrote about the downside of filler phrases. Many of those who responded […]
read more...Clear speech advocate writes; Twitter sh*t storm erupts.Critical feedback is one key to success
Effective Communication
July 18th, 2017“Great lectures, bad hair.” Clearly, I’m no Einstein, but in the fight for my most memorable student evaluation as a university communications instructor, that comment from 1992 runs neck and […]
read more...Critical feedback is one key to successHow to get others to recognize your brilliance – without bragging
Effective Communication
February 21st, 2017Once upon a time it was possible to claim with confidence: Nobody likes a braggart. Now you have to qualify the statement: “unless he’s a billionaire, promising to turn the […]
read more...How to get others to recognize your brilliance – without braggingTrump’s Terrifying Communication Effectiveness
Effective Communication
August 18th, 2016As professional communicators who advise others on how to improve their ability to connect with audiences, colleague Sarah Neville and I have watched the astonishing ascension of political neophyte and […]
read more...Trump’s Terrifying Communication Effectiveness7 Ways to Get Heard at Meetings
Effective Communication
July 12th, 2016You can tell how old this Punch cartoon is by the honorific applied to the sidelined “Miss” Triggs. But sadly, even though it was first published more than half a […]
read more...7 Ways to Get Heard at MeetingsSpeaking While Female
Effective Communication
August 3rd, 2015I’m ashamed to say that I’ve been battling my yoga teacher for months. She’s personally warm and professionally competent — but I can’t actually hear her. Especially at the start […]
read more...Speaking While Female